FAQ

We, slimesweetpea LLC, reserve the right to refuse service to anyone for any reason at any time, without notice.

Can I eat slime?
Slime is not edible. Please do not consume.

What should I expect in my package? 
All packages will come with the slime(s) you purchased.
Borax is only included upon request. If desired, write "BORAX" in the notes section at check out.

How long will my slime last?
When slime is handled with care, it can and/or will last well over a year.

> Tips on how to care for your slime:
- Always wash your hands thoroughly with soap and water before AND after playing with slime.
- Play with slime on a clean surface. Try to keep the slime on top of the table to avoid getting on clothing, carpets, etc.
- If you play with the same slime daily, it is normal for the slime to get stiff and dry out. For butter slimes, cloud slimes, or white glue slimes, you can add a bit of lotion or glycerin (recommended) to make it stretchy. For clear slimes, jelly slimes, or icee slimes, you can add a bit of clear glue or glycerin (recommended) to get it stretchy.
*Keep in mind that all slimes may eventually deteriorate in one form or another (deflate, dry out, stiffen, develop a weird stench, melt, etc.). Please discard using your own discretion.

Can I get a refund or exchange?
No. All sales are final. Please refer to our Returns & Exchanges page.

What will happen if I purchase with my parent's card without permission?
When purchasing from us, you agree that you are either over 18 years of age or have a guardian's permission to purchase slime. All purchases made without the credit card holder's consent will be the customer's responsibility and the customer may be prosecuted via the U.S. court system. Refer to our Terms & Conditions for further information.

I just ordered. How do I track my package?
Once your order is received, our current processing time is 3-4 business days (weather permitting). You will receive email confirmation on the day your package is shipped. All orders will receive a tracking number that can be used to track your package. Once the postal service (USPS, UPS, DHL) picks up your package, it is out of our control. If your order has not arrived, please contact the postal service used. We do not any information on the package once it has left our primary location.

Can I resell a product I buy from you?
We do NOT allow for resale. Anyone who is caught reselling our products will be placed on our blacklist and will be publicly exposed to our followers and other slime shops. We are not responsible for the quality and hygiene of any resold products.